F.A.Q.s

How does it work?

What Shipping Methods Are Available?

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How Long Will It Take To Get My Presets?

Once payment is recived you will recive download link with ZIP folder for your presets. It will include presets and instruction manual.

For some reason I wasn`t able to download or install presets?

No place to panic, just send us e-mail and tell us what`s happening, and we will help you with the problem.

What Shipping Methods Are Available?

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Payment Information

What Payment Methods Are Accepted?

We accept Credit Cards and PayPal. As a global payment solution, credit cards and PayPal are the most common way for customers to pay online.

Is Buying On-Line Safe?

We are using most secured technology for reciving our payments and making sure that you are safe shopping from your site. And there’s a reason PayPal is the world’s most popular payment method for online shopping – it’s easy to use and safe because you dont have to type any of your private information. Best of all, if something does go wrong  PayPal offers “Buyer Protection”.

Orders and Returns

How do I place an Order?

Buying from our site is easy. Add items you like in cart, checkout, choose paying method, pay and you will get link for download your presets. Enjoy using them.

Do I need an account to place an order?

You don`t have to have account to place an order on ProPreset.com. You will be asked to write your name and email when you are finalizing your order.

Who should I to contact if I have any queries?

If you have any kind of questions about our presets, luts or actions, feel free to ask. We are opened for any kind of collaboration so if you would like to collaborate with us feel free to reach us trought our contact form

How Can I Cancel Or Change My Order?

You can simply add and remove items in your cart.  We kindly suggest that you check your order before payment. Once payment is made and you recive presets you can`t cancel or change order.

How Can I Return a Product?

In case that you have problem using our presets you can contact us and we will resolve the problem. In case that our presets, actions or luts doesn`t do what they are supposed to do, you can get full refund.